Tag: Dan Heath

How far up the river do you really want to go?

By Gail Picco (January 28, 2020) Upstream: The Quest to Solve Problems Before They Happen by Dan Heath, Avid Reader Press, March 3, 2020, 320 pp., $36.97 In my line of work, as a fundraiser and charity strategist, I spend a fair amount of time planning how to respond when things go wrong or when objections are raised. Because as campaign-tested professionals know,…